Why You Should Buy a Maintenance Agreement for Today's Moving Parts Appliances
June 16, 2012
This was posted by a site member.
In the late seventies I sold appliances for Sears. (This was the best job in the store: my commission sales exceeding the salary of the store manager.) The management held our feet to the fire to add-on the 'Maintenance Agreements' which, at the time, were quite expensive. The threat was: "If you don't sell 100% MA, You will find yourselves in Automotive."
Today I buy the cheapest appliances Sears offers and the MA (maintenance agreement) on my appliances. (My previous washer lasted only 18 months.) My rational? If I can't buy a durable appliance, then I'll buy the service contract. I have had my most recent washer three years, and repair service has been here nine times, replaced the plastic pump four times (they get pin holes in the plastic), the timer once, the water level control and the entire top due to rust. I'll be calling them again today.
Washers are especially shoddy these days. You need to protect yourself.