How to Use a Free Screencast Program to Get a Software Problem Solved

Gary North
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Oct. 18, 2012

Recently, I had a problem with my WordPress site, www.TeaPartyEconomist.com. I wanted to explain this problem to my site technician. But it's not easy to explain a problem in words. (How would you show someone how to tie a shoelace with written instructions?)

I went to www.screencast-o-matic.com. I created a brief video. Then I sent him a link.

He saw exactly what the problem is. Sadly, it's a glitch in WordPress.

I posted this only on screencast-o-matic's site. I could have posted it on my YouTube channel, but I did not want to go public with it.

If you have Java enabled in IE or Firerfox or Chrome, you should be able to view it. Watch it. Then read his solution.

His solution: "To be frank, I'm not sure why this happens. Wordpress occasionally puts the wrong html in the code. The best way to fix it is to backspace the sentences with which you are having problem and hit 'return' or 'enter' again to create the new paragraph. Almost always fixes the problem."

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