The best-laid plans. . . .
Efficiency counts. Amazon has taught us this.
But sometimes efficiency fails to deliver. Something looks efficient. Then comes a real-world stress test.
Take a look at this well-stocked warehouse. We see just three men at the bottom of the screen. This warehouse is efficient!
In the background, we see a forklift. It moves slowly toward two of the men, who have their backs to it.
Then comes the test.
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