Screencast Central: Where to Get Rapid Training on Software
Here is a site that teaches numerous popular computer programs and Web programs: www.screencastcentral.com. You can get up to speed rapidly as a new user.
A screencast is a program that lets you capture a video of whatever is on your computer screen.
Screencast programs also let you narrate what is on your screen. Some of them let you do voice-overs after you have the video image.
A screencast is great for getting new users up and running on a program.
It is great for creating video FAQs. Videos can supplement a printed FAQs.
If you are in customer support, you can create a screencast to solve a caller's problem. This can become a permanent link on your site. Not only do you not reinvent the wheel, you don't have to change a tire each time. Let the caller change his own tire.
For narrating photos and images, a screencast is ideal.
Download the free screencast program, CamStudio. www.camstudio.org. It will get you started. You can use this program to create value on a blog site or a website.
I think every program needs a website where detailed training is available in bite-size segments. If these segments are cataloged and readily retrieved, people will pay for access.
If you can save someone an hour, what is that worth to him? If you can get a person using a program that he kept putting off learning, what is that worth to him?
I recommend giving away the basic training for getting started: maybe two or three start-up screencasts. Then charge an annual fee for access to the more obscure but powerful applications of the program.
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